7-DAY QULBIX E-BIKE KIT RETURN OPTION

We offer every client a chance to change their mind and send Qulbix products back to us. You can order the e-bike kit, take a close look at it, think about it and if it's not what you wished for, you can choose to return the product within 7 days from the date of delivery for a refund. For more, read below. 

 

HOW DOES IT WORK

To qualify for the 100% e-bike kit purchase price refund, you need to follow the procedure described below:

  • Your decision must be made within 7 days from the date that the product was marked as delivered;
  • It must be in pristine condition – there must not be any damages, usage or assembly marks on any of the components;
  • You need to keep the original package;
  • You are responsible for repacking and shipping of the e-bike kit; don’t hesitate to contact us if you require more information about repacking;

 

RETURN PROCEDURE

  • Your decision needs to be made is made within the 7 days;
  • Let us know you wish to return the e-bike kit and request a return authorisation form via This email address is being protected from spambots. You need JavaScript enabled to view it. within those 7 days;
  • Repackage your e-bike kit well and according to our instructions;
  • Help us coordinate the pick-up of the bike;

 

You have 7 days from the date that the product was marked as delivered to request a return authorisation. If you are considering a return, please make sure to reach out to us before you re-package the e-bike kit — we have helpful suggestions if you are contemplating a return, due to performance of the item, sizing, or for any other reason. 

To qualify for the 100% purchase price refund, your return request must be done within 7 days of the e-bike kit’s delivery to you. After the 7-day period expires, the product cannot be returned to Qulbix for a refund.

You must keep the original packaging and the e-bike kit must be repacked back into the original packaging when you send it back to us. This is very important, as this ensures that the e-bike kit is delivered back to the warehouse in good condition. Repacking of the e-bike kit back into the package it arrived in is the customer’s responsibility. Don’t hesitate to contact us if you require more information about repacking.

Once the return authorisation is issued, you will be able to send back your e-bike kit. Refunds will be issued back to the original method of payment within 14 business days after the date the returned product is received at the warehouse. You will only be charged for the transport costs (to you and back to us).

Join Qulbix Network 

THE QULBIX NETWORK

What is the Qulbix Network?

It's a community of performance off-road e-bike riders who own and love Qulbix bikes.

I don't own a Qulbix bike yet, but I'm thinking about it.

Your timing is perfect!

We're now offering a SPECIAL DEAL for the first bike you purchase before becoming a part of our network. Just send us an email with the bike you think is a best match for you and let us know you'd like to become an active member of Qulbix Network. And we'll send you a special deal quote.

How do I become a part of Qulbix Network?

  • You need to own a Qulbix performance e-bike. 
  • Send us some info about yourself – which country you’re from, show us some of your social profiles (Instagram, Facebook, Youtube etc.) and your outlook on performance e-bikes.
  • Third, we’ll let you know if we believe we’re a good match. 

What do I need to do to earn actual money?

Once we confirm you as a part of our Network, all you need to do is to show off your bike to local riders. Talk about it, show it off, post it on social media or let potential rides try out your e-bike. If the excitement rubs of on a rider and he or she turns to us and purchases a bike as a direct result of your efforts – great! YOU'VE JUST EARNED A CERTAIN PERCENTAGE OF THE SOLD BIKE.

JUST THINK ABOUT IT – all you need to do is spread the love. And be sure, once a true rider tests a performance e-bike, he's bound to want one as well. And we'll be glad share our earnings with you. It’s a win-win for all.

So, if you are not too shy and if talking about performance e-bikes is something you’d be glad to do, send us an email, and we’ll be happy to discuss all the details and answer any questions you might have.

If you wish to try it out, send us an email and apply.

And please remember – it’s all in your hands. Don’t feel like showing off your bike, not up for it anymore? No problem, stop any time you want. It’s not a job, it’s not obligatory, it’s just an opportunity – do with it as you please.

Looking to try out a Qulbix bike before purchase? No problem, we have many options available for you.

We have dealers, riders and a 7-day try and return option that you can choose from.

Country

Qulbix Network

Services

Contacts

 

Slovenia

Qulbix HQ 

Qulbix headquarters

Open for:
- test rides
- first-hand bike info
- order placement
- order pick-up
- financing options
- e-bike models available: ALL

For localinternational customers.

Ulbi d.o.o.
Preserje 40d
1352 Preserje
SLOVENIA

t: +386 81 611 205
e: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

UK

Qulbix UK dealer

Open for:
- test rides
- first-hand bike info
- order placement
- order pick-up
- financing options
- e-bike models available: Q76R Adrenaline

For UK customers.

All-4 Power Ltd
CV13 6DD Nuneaton
UNITED KINGDOM

Contact:
Alexe Brace
t: 01212 707057
e: This email address is being protected from spambots. You need JavaScript enabled to view it.
 

Switzerland

Qulbix Swiss rider

Open for:
- test rides
- first-hand bike info
- e-bike models available: Q76R Adrenaline, Q140MX, Q140MD Core

For Swiss customers.

Qulbix Rider
9606 Buetschwil SWITZERLAND

Contact:
e: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Other EU countries

Qulbix Try & Return Option

Try one of our performance e-bikes at home and if it's not the right fit for you, ship it back. Order this option on-line.

E-bike models available: ALL.

Available for all EU customers.

Read more here.

 

US & Canada

For more info send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

     

We're are always on a lookout for new partners!
Whether you are in bike business or just love riding performance off-road bikes, come and join our Network. Become a dealer or a Qulbix rider.

 

 

Q140MD Bike Compare: Bicycle Vs Moto Version

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Which prices apply to me?

If you come from a EU Member state, the prices with tax (VAT) apply. If you come from outside EU, Ex. Tax prices apply.

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Please note that Ex.Tax. prices do not include VAT (Value Added Tax), nor import costs and/or taxes. For info on import charges, please contact your country's customs office. Read more.

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